Privacy Policy

Privacy Policy

Effective Date: 4 Jan 2010

At Neelufer Creation, we value the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable data protection laws. By interacting with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

Personal Information: Includes your name, email address, phone number, business name, and shipping address when you place an order, request a quote, or inquire about our products.
Business Information: Information related to your company if you are a wholesale distributor, supplier, or exporter.
Payment Information: Bank details, billing information, and other relevant data to process orders.
Browsing Data: Cookies and usage data to analyze how our website is used and improve its functionality.

2. How We Use Your Information

The information we collect is used for:

Order Processing: To fulfill and deliver your orders.
Customer Support: To provide assistance, handle inquiries, and resolve issues.
Marketing & Communication: To send you updates about new products, offers, and company news (only if you’ve opted to receive such communication).
Compliance: To comply with legal obligations and prevent fraud or misuse of our services.

3. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party vendors (e.g., payment processors, delivery services) to help us operate and provide our services.
Business Partners: Wholesale distributors, suppliers, and exporters who work with us in delivering and promoting our products.
Legal Obligations: In response to lawful requests by public authorities or to meet legal requirements.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage patterns, and provide customized services. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Correct any inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our emails.

7. International Transfers

As we deal with suppliers, distributors, and exporters globally, your personal information may be transferred across international borders. We ensure such transfers are made in accordance with data protection laws and maintain appropriate safeguards.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Neelufer Creation
Email: info@neelufercreation.in, neelufercration@gmail.com
Phone: 9983823719
Address: 221 , 1st floor, Jain Plaza, 80ft Road, Sanganer Jaipur